Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never use gambling as a source of income.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age in your province) to participate in online gambling. We strictly enforce age verification to protect minors. If you are under the legal gambling age in your jurisdiction, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gambling behavior?
- Chasing losses — Gambling more to recover money you've lost
- Hiding gambling activities — Keeping your gambling secret from family or friends
- Gambling with money you can't afford to lose — Using rent, bill, or grocery money to gamble
- Neglecting responsibilities — Missing work, school, or family obligations due to gambling
- Increased gambling frequency or stakes — Needing to gamble more to feel the same excitement
- Failed attempts to quit — Being unable to cut back or stop gambling despite trying
- Mood changes — Becoming irritable, anxious, or depressed when not gambling
- Borrowing money to gamble — Taking loans or using credit cards to fund gambling
- Relationship problems — Conflicts with loved ones over gambling habits
If you recognize several of these signs, it may be time to seek help.
Self-Help Tools & Responsible Gaming Features
Most licensed online casinos offer tools to help you maintain control:
- Deposit Limits — Set a maximum amount you can deposit within a specific time period
- Loss Limits — Establish a maximum amount you're willing to lose
- Reality Checks — Receive pop-up reminders of how long you've been playing
- Session Limits — Set time limits for your gaming sessions
- Self-Exclusion — Voluntarily exclude yourself from gambling services for a set period
- Account Suspension — Temporarily or permanently close your account
Use these tools proactively to stay in control of your gambling habits.
Support Organizations in Canada & Internationally
If you or someone you know is struggling with problem gambling, help is available:
Canada
- Responsible Gambling Council — www.responsiblegambling.org — Resources and support for Canadian gamblers
- Problem Gambling Services Alberta — Free and confidential counseling for Alberta residents
- Ontario Problem Gambling Helpline — 1-888-230-3505 (available 24/7)
- British Columbia Council on Problem Gambling — Support and resources for BC residents
United States
- National Council on Problem Gambling — www.ncpgambling.org — Helpline: 1-800-522-4700
United Kingdom
- GamCare — www.gamcare.org.uk — Counseling and support services
- GamStop — www.gamstop.co.uk — National self-exclusion scheme
Australia
- Gambling Help Online — www.gamblinghelponline.org.au — Free counseling and resources
All services listed are confidential and free to use.
If You Need Help
There is no shame in seeking help. Problem gambling is treatable, and support is available. If you're struggling with gambling,:
- Contact one of the support organizations listed above
- Speak with a trusted family member or friend
- Use the self-help tools available on gambling sites
- Consider professional counseling or therapy
Reach out today — help is just a phone call away.
This responsible gaming information is provided for educational purposes. edmontonmentors.org does not condone problem gambling and encourages all users to gamble responsibly. If you are struggling with problem gambling, please seek professional help immediately.